RETURN AND EXCHANGE
Returning / Exchanging an item is easy. If there is an any issue with your purchase or in case you are not happy with the order you have received or some issue in the size or color of the item, you can return / exchange it.
For return / exchange request click on the link given below or please fill this form or WhatsApp us on +91 9022588933.:
- Return of products will be accepted only if they are returned in their original packaging and within 48hrs of receiving the product.
- Product should be in their original condition, where the item is unwashed, without alterations and has all tags attached.
How do I exchange/return?
- Visit the link above.
- Submit the order details in the fields.
- Follow the instructions and select the items you would want to exchange / return.
- A confirmation email will be shared once the return request is approved.
- First exchange is free, reverse shipping charge is applicable on second exchange of an order.
Please note: personalized items are made uniquely for you and cannot be exchanged or returned unless there is a manufacturing fault.
How exchange/return pick up works?
We will arrange for a return pick-up of your order and the courier shall pick it within 72 hours of your request. Please bear in mind it may take 2-7 working days for the Product to reach back to our Order processing center.
How soon will I get my refund?
Once the product(s) reaches us and passes the Quality Check, the refund will be initiated within 72 hours, and it will be credited in your account within 5-7 business days.
Please note that Shipping / Cash on Delivery charges are non-refundable.
- COD/Promotion/Sales product refund will be refunded as Store Credit.
How do I cancel/edit my order?
For order cancellation and changes, please submit the below contact form or calls us directly on the number (+91 9022588933) within 24 hours with your order details and your order will be updated/cancelled.
If your order has already been shipped, we cannot cancel your order then.
FINAL SALE ITEMS
All items above 40% discount are considered as final sale and cannot be returned once purchased. For exchange/refund, reverse pickup charge is applicable.